Accessibility

Rosen Hotels & Resorts is committed to making hotels, amenities, and services accessible to all guests regardless of abilities and disabilities.

Accessible Public Spaces

Accessible public entrance
Accessible route from public entrance to guest rooms
Accessible route from public entrance to registration desk
Accessible registration desk
Accessible route from public entrance to guest services desk
Accessible guest services desk
Accessible route from public entrance to lobby bathroom
Accessible bathroom in lobby
Accessible route from public entrance to drinking fountains
Accessible drinking fountains
Accessible route from public entrance to restaurants
Restaurants contain accessible seating and pathways to accessible tables
Accessible route from public entrance to bars and lounges
Bars and lounges contain accessible seating and pathways to accessible tables
Accessible route from public entrance to meeting rooms/ballrooms
Accessible meeting rooms/ballrooms
Assistive listening devices and interpreters for meetings (upon request and for an additional fee)
Accessible route from public entrance to fitness center and spa
Accessible fitness center and spa
Accessible route from public entrance to swimming pool
Accessible swimming pool, including pool lift
Accessible route from public entrance to business center
Accessible business center
Accessible self-parking area for cars and vans with ample access aisles on both side of the vehicle
Accessible valet parking area for most cars and vans specially outfitted for wheelchair use
Property has elevators
Service animals welcome for individuals with disabilities
Wheelchair shuttle service to Walt Disney World is available with a reservation made 24 hours in advance—for more information, please call Florida Dolphin Tours at 407-352-4646

Accessible Guest Rooms

Mobility-accessible doors with at least 32 inches of clear door width
Lowered door viewer
Lever handles on all doors
Visual and audible fire alarm
Roll-in showers and portable tub seats (upon request)
Grab bars in shower area
Adjustable height hand-held shower wand
ADA compliant toilet
Lower towel rack and bathroom sink
Rocker switches on lamp base
Accessible closet
Hearing impaired alert devices for incoming telephone calls, alarms, and visitors at the door (upon request)
TTY (Text Telephone Device, upon request, limited availability)
Televisions with closed captioning for the hearing impaired

Have questions about the accessible facilities and services offered at this hotel? Please call us at 1-800-204-7234 or email reservations at reservations@rosencentre.com.