We are proud of the impeccable service and dedication to excellence that we provide to our guests everyday. Please take a moment to see what some of our guests have to say about their experience at Rosen Centre Hotel.
“The Entire Hotel Rose to The Occasion!”
Since you were such an integral part in the early stages of the C. R. Bard Global Sales Meeting held at Rosen Centre, I thought it fitting that you hear first hand of the client’s and my experience.
From the first stages of site searching and negotiating with your Sales staff to the final goodbyes by the bell staff, this program was 5 star! Julie Ryczak was thorough and always well versed regarding the property and very prepared regarding the client! She stayed with the process long after the sale had been made and provided a continuity that was greatly appreciated.
Carema and Samira were consummate professionals and were incredible in staying on top of room list changes and additions. Their diligence was fantastic and their response time was lightning fast!
Marc Bourque was phenomenal! He spent many hours absorbing the intricacies of this program in preparation for the group. This dedication was rewarded with a flawless program. His staff, at all levels, were superb and had a fantastic attitude. Once on site, he and your entire management team were very hands on and were there for all major functions and involved in solving any challenges that were presented.
Chef and his staff were incredible in preparing culinary delights for almost 2,000 people. Their presentation, whether plated or on buffet, was a work of art! The attendees all raved about the food!
The entire hotel rose to the occasion and provided service and quality that were amazing. I have been in this business for over 20 years and this was one of the best programs I have ever operated, due in no small part to your hotel and staff. You have an excellent group at the Rosen who operate in the truest sense of a very complete team. Both C. R. Bard and Trinity Ventures, Inc., found the partnership with your property to be mutually rewarding and a fantastic experience.
Congratulations to All!
Deborah G. Burner
President Trinity Ventures, Inc.
“The Experience was Flawless”
Our Dealix team would like to thank you and your hotel staff for the perfect hospitality during our Feb. 7-14 event.
The experience was flawless. The catering staff were very prompt and accurate with orders. The hand-passed appetizers were on time, delicious and well proportioned. The general wait staff were very flexible and always seen with full platters of food. The rooms were very clean and upscale, perfect for all of our executives. The VIP services provided to our staff were greatly appreciated.
Marc handled our needs and special requests with the highest degree of professionalism. Marc made himself available at all times of the day. He frequently visited our executive suites to ensure the highest quality of deliverables. Marc definitely helped us achieve 100 % Guest Satisfaction.
In our experience with over 50 events at various hotels around the United States, which includes the Four Seasons and the Ritz-Carlton, we have never been treated so much like royalty than at the Rosen Centre.
Director of Corporate Services
“Thank You For A Pleasant and Enjoyable Event”
On behalf of Pratt & Whitney Canada, I would like to congratulate you and your staff for once again making our stay at your hotel a pleasant and enjoyable event.
Our “Sunset Celebration” hospitality function was very well appreciated by our executives and the many customers who dropped in to join us for some fine food and of course, a drink or two. We received many words of praise for the venue and food service while on the convention floor during the final days of NBAA
Please pass on our gratitude to Doug Ribley and his staff for looking after our group in a most professional fashion. His assistance was invaluable in making our stay a memorable experience.
Once again, thank you. We look forward to returning to Rosen Centre for the upcoming Heli-Expo event in March.
Pratt & Whitney Canada.
“Everything was 5 Stars Across the Board!”
Just a quick note to thank you and your staff for making our Worldwide Services Conference the best ever!. I’m still getting positive feedback from almost everyone in the company thanking me for my flawless execution and for a truly wonderful event!
As an Events Manager, I cannot possibly shine as bright as I did last week without the enormous tasks executed by your team. Cara never blinked when I asked her to do anything and she was always ready to help me. As I’ve said before, I still believe your team sleeps at the hotel! They were always there ready to help me and each team worked very well with each other and stepped in without delay on any request I had for them. From the banquet managers to the A/V team, to even the folks responsible for keeping up the bathrooms, everything was 5 star across the board!
If we go to Orlando again, it will definitely be the Rosen Centre!
CTSM Events Manager
Secure Computing Corporation